We're here to help

For help with the dashboard, the API, or the Gmail add-on — including installation issues, bug reports, or account questions — email security@baitwall.com. We reply from the same address a workspace's phishing-report alerts already come from, so it reaches a real person, not a ticket queue.

We typically respond within one business day.

• Your workspace's domain or the admin email it was registered under
• What you expected to happen, and what happened instead
• For add-on issues: whether it's the Report Phishing button, the scan card, or installation itself